Onboard clients in BetterCo and manage them in DATEV –
efficient and GwG compliant

All tax advisors and tax agents, auditors and sworn accountants, as well as associations under Section 4 No. 11 of the German Tax Advisory Act (StBerG), are obliged entities as professionals within the meaning of the German Anti-Money Laundering Act (GwG).

You must run a Know Your Customer (KYC) process to establish and maintain a client relationship.It is essential to verify the identity of clients and other parties involved. Depending on the risk profile or corporate structure, this can take considerable effort and carries certain risks, for example when checking the authenticity of documents or in AML compliance.Audit firms with more than 10 professionals must appoint an Anti-Money Laundering Officer (AMLO) reporting directly to management, as well as a deputy.

BetterCo supports GwG-compliant onboarding and monitoring of your clients, investors, buyers, merchants, holdings, customers and more. The KYC onboarding covers the identification (= data collection) of your customers – whether natural persons or legal entities (B2C/B2B KYC) – and, where applicable, the identification of beneficial owners and authorized representatives. To do this, we access public data sources to pre-fill as much data as possible. Based on the data collected, you can prepare the risk assessment and derive due diligence obligations. To also verify the identity of customers, beneficial owners and authorized representatives after identification, we offer suitable methods – from face-to-face verification to a qualified electronic signature with VideoIdent. Of course, you can also bring your own DocuSign account.

BetterCo integrates seamlessly into your website. The data is stored directly in your BetterCo workspace and can be further qualified through KYC-compliant onboarding, risk assessment and identity verification. If needed, the customer can be invited to collaborate in BetterCo at any time to add or confirm information.

Thanks to our approach of generating no-code workflows and dynamically storing extended master or process data, all processes can be adapted to your needs. By default, every workflow produces a PDF report at the end. This can serve as a "bridge" to email- and paper-based processes. Alternatively, you can easily create workflows in which you store your PDF reports. This way, you can digitize your existing customer journey step by step.

BetterCo is an end-to-end system that supports all onboarding processes, from integration into your website to contract signing. At the same time, BetterCo's architecture is designed to integrate into existing system landscapes. Together with our partners, we are constantly expanding our "out-of-the-box" integrations, e.g., with law firm systems such as LegalSense or CRMs such as HubSpot. Get in touch with us.

BetterCo lets you regularly match all of your customers' company and contact data against public data sources such as the commercial register or PEP, sanctions or adverse media data. You can set up dedicated notifications that inform you, for example, about the appointment of new managing directors, changes in the shareholder structure or a PEP entry.