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The AI-powered platform for digital onboarding and integrated AML compliance

Maximize efficiency, ensure 100% compliance and delight your clients — all at once with BetterCo

  • Wolters Kluwer
  • Cloud Gateway for DATEVconnect
  • stp·one
  • Legalsense
  • Identify
  • DocuSign
  • Company.info

Seamless client onboarding: one customer journey with integrated compliance

No more duplicate work, messy email ping-pong with clients and endless searching for the right documents. All of a client's master data, contacts and documents at hand in just a few clicks — work efficiently and in full compliance. BetterCo is the AI-powered platform for regulated businesses and developers for end-to-end digital client onboarding with integrated AML compliance: maximize efficiency, ensure 100% compliance and delight your clients at the same time — simple, worry-free & compliant


  • KY-“X”

    Run the KYC (Know Your Customer) process flexibly for any type of business partner (customers, clients, holdings, merchants, investors, suppliers, buyers, … as legal entities or natural persons) and document it in an audit-proof way

  • 360°

    A 360° view of all your business partners. Retrieve and centrally manage all master data, contacts of legal representatives and beneficial owners, as well as documents from external data sources.

  • 100% open

    Via the BetterCo API: integrate all BetterCo workflows fully white-label into your systems and synchronize data and documents effortlessly

Offer your clients / customers / merchants / investors / … the best customer experience

Finally focus on efficiency, compliance and value for your clients instead of administration

All data centralized & transparent in one system

How it works

The digital matter file works like a shared data room in which all documents, events, contacts, etc. are stored and continuously updated. Decide exactly what your team members and clients can and cannot see.

That way you have everything in one place: contracts, agreements, consents, relevant events, tasks and much more.

Benefits

  • granular sharing options ensure everyone involved sees exactly what they should
  • everything centralized in ONE system
The digital matter file as a shared data room with documents, events and contacts
Assign tasks & work on processes together

How it works

Invite your clients / customers to collaborate in real time. Whether you want to collect your client's master data with our ready-made KYC onboarding, verify their identity or obtain consents at short notice — from now on, it's all child's play with your BetterCo workspace.

Benefits

  • 100% customizable
  • Create your own processes in a few clicks and save time
  • Process templates always up to date with the latest case law
  • Minimize follow-up questions with built-in guidance
Shared tasks and comments in the BetterCo workspace
Communicate via chat

How it works

Only real-time collaboration makes a due diligence process truly efficient. That's why we offer smart collaboration features across the entire workspace, such as group chats, discussions, comments and reminders. These are especially relevant during KYX onboarding, enabling clear and transparent communication both internally and with the client's team, so the actual work together can start as quickly as possible.

Benefits

  • no more document or email ping-pong
  • approx. 90% time savings for your professionals
  • optimal onboarding experience for your clients / customers
KYC onboarding with pre-filled data
Real-time monitoring

How it works

Automated monitoring tools keep you up to date and able to provide information throughout the entire customer lifecycle.

Built-in event tickers and the automated AML engine inform you in real time about all relevant events, such as changes at shareholder level or new matches on PEP or sanctions lists. So you can focus on your actual work with peace of mind, without relying on your clients / customers to report changes.

Benefits

  • no more email chaos and manual updates
  • all data not only centralized in the system, but always 100% up to date
Event ticker with register changes
Digital document management & signing

Smart linking of documents, events & contacts

Not only do you have all master data, contacts, events and tasks centralized in one system — all documents are managed centrally as well and linked to the corresponding events and contacts. So for every document you find the relevant events, data and contacts, and for every event and contact the corresponding documents.

Automatic retrieval of public documents, such as from the commercial register

Through interfaces to public data sources, all current documents (such as commercial register extracts and shareholder lists) are automatically downloaded during client onboarding and made available to you in the KYX process. From then on, our system continuously checks the documents and updates them as needed.

Consents, contracts and signatures

Request consents or digital signatures in a few clicks and get real-time reminders of upcoming deadlines. With our extensive library of legally compliant templates, you can create new contracts, consents, agreements and much more in minutes. The time to engagement becomes as efficient as possible.

Benefits

  • no more document chaos — everything centralized in one system and smartly linked
  • no email ping-pong or constant follow-ups. All data and documents transparent in the system and documented in an audit-proof way.
Requesting consent in the KYC process

Why BetterCo?

Seamless

KYC-compliant client onboarding with pre-filled data — a digital, end-to-end customer journey

Audit-proof

Fulfill all anti-money laundering obligations in one system

Always informed

Able to provide evidence and information to supervisory authorities at any time

Fast

5x faster to contract signing — from KYC and risk assessment to identity verification and signing

Efficient

Up to 90% higher productivity and less workload for professionals and case handlers

Focused

Professionals and experts focus on adding value instead of administration

Customizable

Customizable and extensible thanks to no-code workflows and the flexibility of a document-oriented database

Open

Openness through a REST API, import/export interfaces and integration of third-party systems

Collaborative

Always keep track of everything together with your clients, investors, holdings, merchants, buyers, customers …

Your benefits

Increase productivity and reduce workload

  • 5x faster due diligence and onboarding
  • up to 90% higher productivity and less workload for professionals
  • Management focus on value instead of administration

Achieve reliable compliance

  • audit-proof fulfillment of all compliance obligations (entity management, AML, ESG, SCA, …)
  • Able to provide evidence and information to supervisory authorities

Client retention: digitalize, collaborate, delight

  • fully digitalized, KYC-compliant customer journey
  • significantly higher client loyalty through transparency and collaboration

Innovative with cutting-edge technology

  • 360° view of all clients and their contacts
  • Transparency on risk position and process performance at all times
  • Open interfaces for integration via API or import / export

The benefits for your clients

  • maximum flexibility and location independence with a fully digitalized customer journey
  • significantly higher client loyalty through transparency and collaboration
  • more client service & less administration

Free webinar

Digital client onboarding with integrated KYB/KYC: optimize compliance and business processes

Learn how to collect all client data automatically in one solution, identify beneficial owners, derive the risk, sign contracts and identify individuals — and how all of this can be integrated into your own system.

Date:
every Friday
Time:
11 a.m.–12 p.m. (CET)
Location:
Virtual — join from anywhere!
Join the free webinar
BetterCo dashboard with client overview

Frequently asked questions

Which processes does BetterCo support out of the box?

BetterCo supports GwG-compliant onboarding and monitoring of your clients, investors, buyers, merchants, holdings, customers, … KYC onboarding covers the identification (= data collection) of your clients — whether natural persons or legal entities (B2C/B2B KYC) — and, where applicable, the identification of beneficial owners and authorized representatives. To do this, we access public data sources to pre-fill data as far as possible. Based on the collected data, you can create the risk assessment and derive due diligence obligations. To verify the identity of clients, beneficial owners and authorized representatives after identification, we offer suitable methods — from face-to-face verification to a qualified electronic signature with VideoIdent. Of course, you can also bring your own DocuSign account.

How can I customize BetterCo to give my clients a consistent user experience?

BetterCo can be embedded seamlessly into your website. The data is stored directly in your BetterCo workspace and can be further qualified along the KYC-compliant onboarding, risk assessment and identity verification. If needed, the client can be invited to collaborate in BetterCo at any time to add or confirm information.

Over the years, we have built up a mix of digital, email and paper-based processes that are hard to change. How does BetterCo fit into our existing processes?

Our approach of generating no-code workflows and dynamically storing extended master or process data lets you adapt every process to your needs. By default, every workflow produces a PDF report at the end, which can serve as a “bridge” to email and paper-based processes. You can also easily set up workflows in which you store your PDF reports. This way, you can digitalize your existing customer journey step by step.

I already use a CRM or a downstream practice management / ERP system. Which systems can BetterCo integrate with?

BetterCo is an end-to-end system that supports all onboarding processes, from integration into your website to contract signing. At the same time, BetterCo's architecture is designed to integrate into existing system landscapes. Together with our partners, we are constantly expanding our out-of-the-box integrations, e.g. with law firm software such as LegalSense or CRMs such as HubSpot. Contact us.

As a GwG-regulated business, I am required to regularly review the risk of my existing client base as well. How can BetterCo help?

BetterCo lets you regularly match all company and contact data of your clients against public data sources such as the commercial register or PEP, sanctions and adverse media data. You can set up dedicated notifications that inform you, for example, about the appointment of new managing directors, changes in the shareholder structure or a PEP entry.